Wednesday, August 18, 2010

Why Qwest internet sucks

Here's the end of my just-completed online chat with a Qwest Communications representative regarding getting high-speed internet in my new house. It seems my next-door neighbor can get it, but I can't. And they have no desire to see that I ever pay them money for their service. Take a look at the abject stupidity that is Qwest Communications:

Steven Chappell: I can't understand why the person in the other half of my duplex can get service and I can't. There's no explanation you can offer that makes sense regarding that.
Curtis E. (20692): Because all the available internet lines are take at this time. I do apologize.
Steven Chappell: How can you have a cap on available internet lines? It just seems in this day and age that should not be a problem.
Curtis E. (20692): Once again I do apologize for that.
Steven Chappell: So, essentially, I have to wait for someone to cancel their service or die before I can get service?
Curtis E. (20692): Yes, when a line will come available.
Steven Chappell: But you can't add me to a waiting list?
Curtis E. (20692): I do apologize but I do not have a waiting list to add you to Steven.
Steven Chappell: So how do I know when service is available to me?
Curtis E. (20692): You just have to keep calling us and asking if your address is now available for internet service.
Steven Chappell: Why can't you set up a database to add me to a waiting list? How damn difficult is that for you morons to do?
Curtis E. (20692): I do apologize but I do not have a waiting list to add you to Steven.

I give up. 

Wednesday, August 11, 2010

The knee is on the mend

It's been a while since my last blog post, but I wanted to give everyone a knee update. I've been hitting physical therapy really hard since the brace came off last month, and I have nearly regained full range of motion in the knee. I've been cleared to walk up and down stairs, and even though it's still painful to do so, I'm trying to do so as often as possible to strengthen my knee.

The PT has me working on a strengthening regime that has me pressing weights with my leg. I've nearly doubled what I can press with the bad knee in two weeks, which is way ahead of schedule. I don't think they realized just how strong my legs were to begin with, especially since they were unable to get a baseline weight strength on my good knee, because it was stronger than their machine could measure. So, the goal is for me to be able to leg press 250 pounds and call it good.

My last local PT visit will be next Thursday (Aug. 19), and then I load up the truck and move to Indianola to join Crista and Duncan, whom I moved up July 31. Then, I have to find a new PT and orthopedic surgeon to continue my treatments there. That should be just delightful.